FAQ31.10.20

Domestic Services

AuthorEditor Cargus
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Domestic Services provided by Cargus for business and individual customers:

  • Standard Economic Service

A national courier service in the category of registered mail service, which consists in taking over by Cargus a postal item (envelopes and parcels) and delivering it to the recipient, at his address, within a minimum of one working day and a maximum of 3 (three) working days, calculated from the takeover.

  • Easy Collect Standard Box

It is a national courier service in the category of registered mail service, which consists in receiving and delivering postal items (parcels) through the network of Cargus Ship&Go Points.

  • PRE 10 AM service

It is a national courier service in the category of registered mail service, which consists in taking over by Cargus the postal item (envelopes and parcels) during the Supplier’s working hours and delivering it to the recipient’s attention, at his address, the next day. working until 10.00.

  • PRE 12 AM service

It is a national internal courier service in the category of registered mail service, which consists in Urgent Cargus taking over the postal item (envelopes and parcels) during the Supplier’s working hours and handing it over to the recipient, at his address, the next working day. , until 12.00.

  • Standard Pallet Service

A domestic transport service , which consists in taking over by Cargus a cargo item (pallets) and delivering it to the recipient, at his address, within a 2-4 working days, calculated from the takeover.

  • Declared value forwarding service

It is a national courier service that consists in ensuring a postal item (envelopes and parcels) registered against loss, theft, total or partial destruction or damage, for an amount that can not exceed the value declared by the sender and release, upon request, later the submission, respectively the delivery of the postal item, of proof regarding the submission of the postal item or the delivery to the recipient, without being confirmed in writing by him.

  • Cash on Delivery Service

It is a national courier service which consists in the payment by the consignee to the sender, through the  Cargus postal network, of the value of the good that is the object of the registered postal item (envelopes and parcels), respectively taken over by the postal service provider.

  • Saturday delivery
It is a service that consists in the delivery on Saturday of the postal items taken from the senders on Friday.
  • Return of documents

It is a service that consists in handing over to the recipient a postal item (envelopes and parcels) and taking from it another envelope that will be delivered to the sender.

  • Pacel exchange

It is a service that consists in delivering a package to the recipient and taking over from it another package that will be delivered to the sender.

  • Opening package on delivery

It is a service that allows the recipient to open and visually (and not technically) verify, for a maximum of 5 (five) minutes – the contents of the postal item before handing it over. The service is accessed by ticking the appropriate field on the transport document.

  • Destination address delivery change service

It is a national courier service that consists in the possibility of change before delivery of the shipment, at the express request of the sender communicated to Cargus within a term agreed in advance with him, of the recipient or delivery address, as well as in the possibility of stopping delivery of the shipment. post.

  • Receipt confirmation service

It is a national courier service that consists of handing over to the sender the proof regarding the delivery of the registered postal item, confirmed in writing by the recipient.

 

 

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Author

Editor Cargus